Privacy Policy & Discreet Shopping
Your personal privacy and shopping confidentiality are paramount. We treat every order, sizing measurement, and interaction with absolute discretion.
100% Opaque Packaging
Plain poly-mailer or neutral carton with zero product images, descriptions, or intimate apparel labels.
Confidential Airway Bills
Courier consignment notes describe package contents neutrally as "Apparel" to ensure rider confidentiality.
Zero Data Selling
We never sell, rent, or trade your contact information, sizes, or order history to third-party telemarketers.
1. Information We Collect
When you place an order with Ellebra via Cash on Delivery or online payment, we collect only the necessary fulfillment information:
- Full Name and contact telephone / WhatsApp number.
- Complete shipping address (House/Apartment, Street, City, Province).
- Optional delivery notes (e.g. call before delivery).
2. Bra Sizing & Finder Quiz Privacy
Calculations performed in our Bra Size Calculator and Smart Bra Finder run client-side in your browser. We do not store your private bust or underbust measurements in our database, nor do we link intimate body measurements to identifiable public profiles.
3. Communications & WhatsApp Support
Order confirmation messages sent via WhatsApp or SMS are used strictly for fulfillment verification, delivery dispatch updates, and requested size swaps. You can request to opt out of promotional messages at any time by replying "STOP" or notifying our concierge desk.